Current Shop Policies:
All items will ship out within 5-7 days of being ordered and receiving payment currently. Most items are pre-made but some are made to order. We are not responsible for packages once they are dropped off at the post office.
Returns and Exchanges -
We currently do not accept returns for safety/health reasons with out hair accessories and earrings. Exchanges are accepted on hair accessories after they have received by us as our studio and the items are in the state that you received them. Custom items or earrings can not be exchanged because they are one of a kind items.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Please send us an email to arrange an exchange at firstname.lastname@example.org
Local Pickup -
If you would like to skip the shipping and shipping times, local pickup is available in the Manhattan area. Please email email@example.com with the items you would like. Pickup will be available Saturday mornings at the Manhattan Farmers Market. If that does not work with your time frame, we can arrange a different pickup location.